2019 IT Services Satisfaction Survey Result
In April 2019, we have conducted the annual user satisfaction survey to solicit feedbacks from staff and students on various ITSC services. This year, we received an active participation of 1363 users (1112 students and 251 staff).
Responses from Staff
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to staff
Satisfaction on Overall Delivery 2018 vs 2019
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
Responses from Students
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to student
Satisfaction on Overall Delivery 2018 vs 2019
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
